Terms + Conditions

Effective date: August 22, 2024

Welcome to PublicInsights Ltd ("PublicInsights"), a public records aggregator and people search.

Agreement to Terms

By accessing or using our services, you agree to be bound by these Terms and confirm your understanding of them. If you do not agree to these Terms, you must discontinue the use of our services.

Service Description

PublicInsights offers access to a range of services (the "platform") via the PublicInsights CRADLE Platform. These services enable users to perform automated and scalable checks on names and addresses.

Subscription Access

Users may subscribe to the platform, providing temporary access to specific tools and features for a predetermined period (the "Subscription Term").

Use of Third-Party APIs

You acknowledge that PublicInsights' services depend on APIs provided by third-party services, including but not limited to t2a and Companies House. The availability and functionality of these APIs are beyond PublicInsights' control. Therefore, we shall not be held liable for any service disruptions caused by issues with these third-party APIs.

Subscription Details

Rights Granted

Subscribing to PublicInsights Services grants you a non-exclusive, non-transferable right to access and use the services for the duration of the Subscription Term.

Expiry and Refunds

Subscriptions that are not used within the Subscription Term expire at the end of the term. Expired subscriptions are non-refundable and cannot be rolled over to subsequent billing periods.

Customer Vetting and Subscription Eligibility

Vetting Process

Access to our services is subject to the successful completion of our vetting process, which includes:

  • Acceptance of our General Terms and Conditions and Privacy Policy.
  • Providing accurate "Know-Your-Customer" (KYC) information as requested.
  • Acceptance of these Terms of Service.

PublicInsights reserves the right, at its discretion, to determine eligibility for our services.

Information Accuracy

You are responsible for providing accurate information throughout the vetting process and must promptly notify us of any changes to this information.

Commercial Terms

Subscription Methods

You may subscribe to our services either directly through our website or via a formal quotation provided by PublicInsights.

Activation and Renewal

A subscription becomes effective upon our explicit acceptance, communicated via email. Unless terminated in writing by either party two weeks before the end of the current Subscription Term, subscriptions will automatically renew for an equivalent period.

General Provisions

Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales, and disputes arising hereunder will be subject to the exclusive jurisdiction of the courts of England.

Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.

Amendments

PublicInsights reserves the right to amend these Terms at any time. Your continued use of our services following such changes constitutes your acceptance of the new Terms.

Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Email: [email protected]

Thank you for choosing PublicInsights. We are committed to providing you with the intelligence tools necessary for thorough and effective investigations, backed by our dedication to your privacy and data security.